Privacy Policy

Information We Collect

We collect information you submit directly through this website when you request a free quote, book a service appointment, call us, email us, or otherwise contact us.

• Name
• Email address
• Phone number
• Service address and location details
• Requested service details and notes you provide
• Appointment date and time selections
• Records showing when you accepted our Privacy Policy and Terms of Service

How We Collect Information

We collect information in the following ways:

• Directly from the forms you complete on this website
• From calls, emails, and other communications you send to us
• Automatically from your browser or device, such as IP address, browser type, device information, and basic site usage data

How We Use Information

We use the information we collect to operate the website and deliver the services you request.

• Review quote requests and service booking submissions
• Check availability and schedule appointments
• Send confirmations, updates, and service-related communications
• Coordinate technician dispatch, routing, and operational follow-up
• Maintain business records and customer service records
• Improve website performance, reliability, and service operations
• Protect against misuse, spam, fraud, or security issues

Google Calendar and Google User Data

When you book a service through this website, we use Google Calendar to check available appointment times and to create and manage service appointments on our business calendar. The information placed into that workflow may include your name, email address, phone number, service address, appointment date and time, requested service details, and notes you provide with the booking.

We use Google Calendar data only to provide and manage scheduling features that are visible in this website's booking flow. We do not sell Google user data, we do not use Google user data for advertising, and we do not use Google user data to train generalized artificial intelligence or machine learning models.

Sharing of Information

We do not sell your personal information. We may disclose information only as reasonably necessary to run the website and provide the services you request, including:

• Website hosting, infrastructure, and technical service providers
• Scheduling and calendar providers used to operate appointments
• Email, phone, and messaging tools used for service communications
• Professional advisors or authorities when required by law or to protect legal rights

We do not transfer Google user data to third parties except as needed to provide the booking functionality, secure our systems, comply with law, or protect the rights and safety of Mountain West Hydro Jetting, our customers, or the public.

Cookies and Website Usage Data

This website may collect limited technical information such as browser type, device information, referring pages, and general site usage data to help maintain performance, security, and analytics reporting.

Data Retention and Security

We retain information for as long as reasonably necessary to operate the business, manage appointments, maintain records, and comply with applicable legal or accounting requirements. We use reasonable administrative, technical, and organizational measures to protect the information we handle.

We use security measures designed to protect personal information in transit and at rest, and we limit access to information to personnel and providers who need it for legitimate business purposes.

Your Choices and Requests

If you would like to update or delete contact information you previously submitted, or if you have privacy-related questions, contact us and we will review your request. Depending on where you live and what laws apply, you may also have rights to request access to, correction of, or deletion of certain personal information.

If you want us to delete information you previously submitted through the booking or quote forms, contact us at [email protected].

Contact Us

If you have questions about this Privacy Policy, contact Mountain West Hydro Jetting at [email protected] or call 801-317-8104.

You can also review our Terms of Service.