868 N 450 W, Kaysville, Utah 84037
868 N 450 W, Kaysville, Utah 84037
Broken drain line diagnosis in Northern Utah for homes and businesses where cleaning has not held. Our 200-foot self-leveling camera looks inside the line for cracks, collapses, and separated joints, and a pipe locator can mark the spot above ground. The same crew can quote the repair. Call or text 385-888-7459.
A clog blocks flow inside a pipe. A broken drain line has damage to the pipe itself: a crack, a joint that has pulled apart, or a section that has caved in. Sometimes both happen together. Damage can catch debris or let roots in, so backups can return after cleaning. The camera is how we tell what you have.
Signs the pipe itself may be damaged:
These signs point toward damage but do not prove it. The footage shows what is there, for the part of the line the camera can reach.
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These guys are great! I run a plumbing company but don’t do drains. I often sub contract them to service my customers sewer lines. They don’t only make me happy, but they keep my customers happy and that’s what matters to me most. Thanks guys!
Amazing experience! They are knowledgeable, kind, courteous and very thorough. Our clogged kitchen pipe was a bit of a challenge but they kept going and did everything they could to get it unclogged and they did it! They were very upfront with what caused the clog, gave us video recording of our pipes so we can see exactly what was done, double checked to make sure the pipes were clean and free of clogs and gave us steps on how to maintain the pipes moving forward. Highly recommend!!
Alex was very good to work with. They were professional and punctual, working around my schedule. They were able to show me exactly before and after, even showing footage inside my pipes, which I have never seen before. I would recommend them.
Awesome experience! AJ was super professional and got us back in service. They offered us a few solutions and cleared our clogged sewer line for an excellent price
Very professional and arrived fast. Would recommend to everyone. If I could give them 10 stars I would!
Very pleased by my wonderful experience with this company and their service. They were very efficient and fast with their time. I appreciate their professionalism and commitment to the work they did for me!
Damage is hard to see from above ground, which is why we run the camera before anyone digs. Here is what structural damage looks like on the footage and where each type usually leads.
| What the footage shows | Usual next step |
|---|---|
| Crack. A split in the pipe wall, from a fine line to an open gap. | Usual next stepA fine crack may be a candidate for a spot repair or, if the pipe qualifies, lining. A crack that is spreading, or pipe that has broken apart, usually means replacing that section. |
| Offset joint. Two pipe sections that no longer line up. | Usual next stepThe size of the step decides it. A small one that is not catching waste may only need watching. A large one usually means replacing the section. |
| Separated joint. A gap where two sections have pulled apart. | Usual next stepSoil and roots can get in, and wastewater can leak out into the ground. The joint or section is repaired. |
| Collapse. Pipe that has caved in or been crushed. | Usual next stepThe camera often cannot pass it, so the point where it stops matters. The locator marks that spot on the surface where locating is possible, and the dig plan starts there. Lining generally does not work through a collapse, so the usual path is excavation. |
| Roots through an opening. Roots growing in at a joint or crack. | Usual next stepRoots show where the pipe is open. Cutting them back clears the line, but the opening remains until the pipe is repaired. |
If the footage shows damage, you do not have to start over with another contractor. Our crew can quote the repair and do the work, including digging to the marked spot, replacing the pipe, and pouring and finishing the concrete afterward.
The limits. The camera shows the inside of the pipe it can reach. A full blockage or a collapsed section can stop it, and when that happens we tell you where it stopped and why. The footage does not show the soil around the pipe, so the final dig plan is set when the ground is opened.
What you get: the footage explained, any damage marked above ground where locating is possible, and a recommendation tied to what the camera showed. A copy of the recording is available for an additional fee, quoted before the inspection. It is worth having when you compare repair quotes, so tell us when you call if you want one.
The diagnosis. Pricing is job-based. The main drivers are how much of the line needs to be inspected, how easy it is to get the camera in, and whether the line must be cleared before the camera can pass. Clearing is priced separately and needs your approval. Call or text 385-888-7459 for the price on your line, or read our guide to what a sewer camera inspection costs.
The repair. It gets its own written price. For digging, depth, surface (soil or concrete), and restoration also affect the price.
Hours. We are open 24/7. After-hours calls carry an emergency charge of 15% to 35%, shown as a separate line item.
Diagnosis first.
We bring a camera on drain and sewer service calls, including cleaning, so damage can turn up on a routine visit, and you hear about it from footage and not guesswork.
One crew, from camera to repair.
The same crew that finds the damage can dig, replace the pipe, and restore the surface.
Experience.
Our crew has more than 40 years of combined experience, has cleaned more than 3,000 drains, and has installed over 13,000 feet of water, sewer, and storm drain pipe, counting work before Mountain West.
Licensed.
Licensed Utah contractor: S410, S310, and S260.
Where.
We are based at 868 N 450 W in Kaysville and serve homes and businesses in Davis, Weber, and Salt Lake counties. Send the property address when you call so we can confirm we can reach you.
Think your drain line is broken? Find out what is wrong, and get the fix quoted by the same crew. Call or text 385-888-7459 or request a written quote.
Broken drain line diagnosis is a camera inspection that shows whether a drain pipe is cracked, collapsed, or separated, whether or not it is also clogged. Mountain West feeds a 200-foot self-leveling camera through the line and, where locating is possible, marks the damage above ground with a pipe locator. We serve homes and businesses in Davis, Weber, and Salt Lake counties.
A drain that clogs again within days or weeks of cleaning, with gurgling, odors, or wet or sunken ground near the line, points toward damage to the pipe and not only a clog. A camera inspection helps identify whether the problem is a blockage, pipe damage, or both. Mountain West inspects the line and shows you the footage before you pay for a repair.
You see the footage, and the damage is marked above ground where locating is possible. We then lay out your options: a spot repair, replacing a longer run, or a trenchless method if the pipe qualifies. The same Mountain West crew can quote and do the dig repair. Any repair gets its own written price, and nothing starts until you approve it.
Broken drain line diagnosis is priced by the job, based on how much line must be inspected, how easy it is to reach, and whether it must be cleared first. Call or text 385-888-7459 for the price on your line. You approve a written price before the camera goes in, and any repair is priced separately.